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"download prices" and "vendor options" in downloader not highlighted.
Rank: Member
Groups: Registered, Registered Users, Subscribers Joined: 12/3/2007(UTC) Posts: 18 Location: Singapore
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Hi All,
I have metastock EoD v. 10.0 running. i have subscribed for reuters data downloader (EoD). when i checked my downloader, i found that the link tools -> vendor options and tools -> download prices is not activated. can someone explain me what was the problem. thanks and best rgds.
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Rank: Advanced Member
Groups: Registered, Registered Users, Unverified Users Joined: 10/28/2004(UTC) Posts: 121
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This is generally due the Telephony service not running. Open the Start menu Select Run Type services.msc Double click on telephony Set to Automatic or Manual and Start the service. Restart The DownLoader and these menu items should now be active.
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Rank: Newbie
Groups: Registered, Registered Users, Subscribers Joined: 12/20/2008(UTC) Posts: 3
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I have the same problem.
I've checked the Telephony service, and it is indeed running.
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"download prices" and "vendor options" in downloader not highlighted.
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