Rank: Newbie
Groups: Registered Users, Subscribers
Joined: 11/16/2015(UTC)
Posts: 4
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I have downloaded the latest update and now I get an error message of "Login Failed" before the software even starts up. Has anyone else experienced this?
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Rank: Advanced Member
Groups: Moderators, Registered, Registered Users, Subscribers
Joined: 10/8/2010(UTC)
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Hi,
Which version of Windows are you running? Have you ensured it is fully up-to-date? You may also want to try stopping the automatic sign-in if you have this enabled (Start > All Programs > Thomson Reuters > Stop Automatic Sign-In).
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