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anonymous wrote:what is your volume at SIRI(Sirrus Sattelite Radio) in your Metastock? on last candlestick it is also showing a wrong volume 245 milion instead of 123,349,654 my volume was correct for 5 month yesterday happen the same "bugs" it show a wrong volume, of course I have contact Equis support and they said that is a wrong volume provide by Esignal .... good joke right now... >esignal provide good volume because when I see esignal reciever you know the box esignal data manger and try to read some quote it show me 123,349,654 volume you know it drive me crazy make the same request over and over again. I also contact esignal and speak with some manager and they are like this and say your esignal send data correctly because they have log into my pc and check it... what could be wrong? MDAC... work fine and other microsoft comonent, computer no problem, notthing from Microsoft or windows problem, this volume is killing me again, you know how this influence in trading, diffrent candlestick,pattern, indicator, system.... I have script(whole message) that a manager(from esignal) sent me to send equis than is nothing to do with esignal.
did you know some good person that could solve my problem with this.. This issues is not resolve anyway... what could I do help me , some hint please!
I am nice, kind person and like this software but if my issues will left unresolve(after making like 5 the same request) I will have to do a claim to corporation dont I? I realy dont know what to do now..
This topic has been brought up recently by other forum members, too. I don't think that you are alone. Unfortunately, I cannot duplicate it; and, therefore, I cannot actively assist you in troubleshooting it. I will forward your concerns to support so that a possible solution might be posted on the forum. As for me, regrding your direct question above, my QC datafeed is reporting the SIRI volume at 123,349,656... almost exactly what you are getting from e-signal. Datalink is reporting 123,349,970. This won't help you, but it will give you a comparative look at another subscriber.
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Rank: Advanced Member
Groups: Registered, Registered Users, Unverified Users
Joined: 9/13/2004(UTC)
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Location: Salt Lake City, UT
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There was an issue in version 9.0 where the volume would double on the daily bar. I believe this would happen when changing periodicities, and possibly even when refreshing the chart. I believe this was fixed in version 9.1.
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Rank: Advanced Member
Groups: Registered, Registered Users, Subscribers
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Location: Salt Lake City, UT
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Was the daily chart from eSignal or Reuters Data link or QuoteCetner?
From the comments is seems you are using eSignal data on damand?
Let me explain why the support rep would say the problem was eSignal .
Esignal has many historical server that provide historical data for real time and daily charts. When a Daily chart is open, MetaStock pulls the historical data from one of the many servers. The volume could be wrong on that server. When the same data is pulled up in eSignal software, it can pull the data from a different server that does not have the problem. I am not sure how eSignal could identify this server. But they need to address the bad data on that server.
Regards
Doc
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Rank: Advanced Member
Groups: Registered, Registered Users
Joined: 3/19/2005(UTC)
Posts: 2,995
Was thanked: 14 time(s) in 10 post(s)
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Rank: Advanced Member
Groups: Registered, Registered Users
Joined: 6/6/2005(UTC)
Posts: 424
Location: connecticut,USA
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Quote:Was the daily chart from eSignal or Reuters Data link or QuoteCetner?
From the comments is seems you are using eSignal data on damand?
Let me explain why the support rep would say the problem was eSignal .
Esignal has many historical server that provide historical data for real time and daily charts. When a Daily chart is open, MetaStock pulls the historical data from one of the many servers. The volume could be wrong on that server. When the same data is pulled up in eSignal software, it can pull the data from a different server that does not have the problem. I am not sure how eSignal could identify this server. But they need to address the bad data on that server.
Regards
Doc
the chart came from esignal , yes data on demand , I use Real time not a daily chart , and at real time chart it show diffrent volume, when I ask them what going on they said that they provide excellent data* not wrong data I check at they esignal data manager and if will came from bad server will automatic recognize bad data, When I check in data manager it show a correct data when I check in Metastock it show diffrent data... and what is annoy me that after one day a data is correct ,but that not help me in trading if I have real time I will not wait on second day to open or close trade... :( #-o
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Rank: Advanced Member
Groups: Registered, Registered Users, Subscribers
Joined: 9/9/2004(UTC)
Posts: 107
Location: Salt Lake City, UT
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The eSignal software and MetaStock show different data because they are acessing two different servers.
Later the data shows correct in MetaStock, because the bad data was located on the server and corrected.
Doc
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