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Discussions  »  Product and Service Development  »  MetaStock  »  Datalink and nothing works anymore [RESOLVED]
Datalink and nothing works anymore [RESOLVED] - Datalink and nothing works anymore [RESOLVED]
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finquant  
#1 Posted : Friday, November 25, 2005 8:22:38 PM(UTC)
finquant

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Hi! I bought reuters datalink today and downloaded the data into my computer. After that all the explorations are missing and all my custom formulas also!!?? Any ideas what has happened?
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finquant  
#2 Posted : Friday, November 25, 2005 8:43:10 PM(UTC)
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Oh man, what has happened to my meta? I just created a new exploration. Chose a folder of stocks to scan. everything was OK. Then I wanted to do that same exploration to different stocks. Clicked the exploration. Clicked "remove all" and the stocks disappeared. Then I chose a different folder of stocks and clicked OK. The exploration scanned BOTH folders even when I had deleted the previous folder with the "remove all" button!! --> the earlier stocks didn't disappear from the exploration even when it seemed like they disappeared.
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finquant  
#3 Posted : Friday, November 25, 2005 8:45:28 PM(UTC)
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when I open metastock it says: Error reading symbol file: Symbol database file not found
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hayseed  
#4 Posted : Friday, November 25, 2005 10:24:03 PM(UTC)
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hey finquant.... couple things come to mind here but first, when you say I bought reuters datalink today , do you mean that you subscibed to a reuters data plan.... if so , did you download the reuters symbols from equis..... when you say all the explorations are missing , they are missing from where.... do you mean the explorer itself has no explorations of any kind or do you mean the prior exploration results are missing.... when you say all my custom formulas also , do you mean that they are not in your indicator list itself...... or do you mean when you try to apply one its giving you some type of error...... if its the later perhaps, is that the custom formula referencing to a security or bm indicator from you old data supplier.... the Symbol database file not found is something i get quite often but thats cause i have some versions of meta that i have stripped out much of the program.... if you have moved from a data supplier that has a different data base setup than reuters you might have to download the sym files from equis.... most are the exe type and only take a minute.... often my indicators will have error messages saying something is missing..... thats because some of my metas use different datas suppliers..... if the indicator is looking for 'us;csco' or 'us;advq', and i'm in the meta thats set for reuters it will give the missing something error..... errors of that type are common when switching providers but easy to fix.... the same goes for explorations that have a security or broad market indicator.... holler back with some more details, odds are someone here can get it straight.....h
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finquant  
#5 Posted : Saturday, November 26, 2005 7:11:13 AM(UTC)
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Hi! What I mean is that I bought reuters yesterday, downloaded the downloader, got the symbol list from this forum (is was made by Patrick). I bought the European package so they were no symbol-list in equis for that, only to the USA-package. When I say all the explorations are missing I mean they are ALL missing from the exploration itself! No explorations anymore, not mine, not the standard Metastock's own explorations!! When I say all my custom formulas I mean that if I click the Indicator builder button, they are NO INDICATORS AT ALL. This is really interesting because this happened JUST AFTER I DOWNLOADED THE EUROPEAN STOCK DATA FROM EQUIS. There were one more thing: After I had downloaded the data I opened the Metastock. It didn't open directly, it asked me something but it's too bad I don't remember it :) I had never seen that text before, it asked my name or something like that. There must be a user name or something, heck, I don't remember. Well, anyway, I wrote my name into it and then it opened, and here we are now. By the way, in the system tester there are all my old systems!! They are not missing, only explorations and indicators.
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hayseed  
#6 Posted : Saturday, November 26, 2005 12:58:54 PM(UTC)
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hey finquant..... thanks, all that helps but also rules out the simple solution.... was hoping it was a unknown symbol issue.... you have some missing or possibly renamed folders.... i often intentionaly do that for various reasons, however i always maintain a way to revert back.... your solution at this point might be to just reinsert the meta cd and reload the whole program..... that will reload the missing folders, not your custom indicators..... before you do that , couple more questions if ya have the time..... what version of meta are you using and have you by chance backed up your indicators,explorations and such..... this is a wild shot, have you by chance left your machine running this whole time or have you turned it off.... sounds funny but leave it running if it has been.....h
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finquant  
#7 Posted : Sunday, November 27, 2005 5:51:37 PM(UTC)
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Yes, I can see those files! I am using 8.0. Everyone has said that you can update it to 8.1 but my seller says I can only update it to 9.X and it costs. I have turned off my computer :( Should I try to uninstall Meta and then re-install it?
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StorkBite  
#8 Posted : Sunday, November 27, 2005 9:40:23 PM(UTC)
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Everyone has said that you can update it to 8.1 but my seller says I can only update it to 9.X and it costs.
Miss M, can you shed any light on the upgrade/ update options? Thanks! :D
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hayseed  
#9 Posted : Sunday, November 27, 2005 11:01:45 PM(UTC)
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hey finquant..... like g said, give marilyn a holler... she's kinda the ring leader out west.... or at least call/email equis.... the upgrade is or was free..... try restarting meta several times.... before you reinstall be sure to export/backup as much as you can using the organizer..... if your formulas don't export, go into the equis metastock folder itsef.... you can right click and copy both those dta files..... just paste them into some other folder for the time being..... i would next go into my computor>program files and rename the 'equis' folder something like 'equis8'...... then reinstall if need be..... patrick might have some more ideas.....h
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StorkBite  
#10 Posted : Monday, November 28, 2005 1:53:48 PM(UTC)
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ring" leader[/quote wrote:
No pun intended... green and sparkly! LOL
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Marilyn  
#11 Posted : Monday, November 28, 2005 3:39:16 PM(UTC)
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:) I am here! Upgrades... well, we don't carry the whole line of old versions. So - I doubt anyone would have an 8.1 to sell (unless it was private sale and then the license agreement would preclude you from getting tech support). You can go to 9.1 but it will cost you $129 (which really isn't that bad... but if you definitely don't want to pay then it is... - the upgrade from 9 to 9.1 is free but any previous version is $129 - yup, I said ANY previous version any of you 6.x users :)). I would try reinstalling to a different directory. Patrick, can you chime in here please??? Sorry I wasn't more helpful! M
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hayseed  
#12 Posted : Monday, November 28, 2005 3:48:22 PM(UTC)
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hey g.... you are one sharp eyed texan.... wasn't expectin anyone to catch that..... ya have to admit, not only is marilyn an easy target and she'll takes our subtle jokes so well......h
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StorkBite  
#13 Posted : Monday, November 28, 2005 6:34:49 PM(UTC)
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she'll take our subtle jokes so well
Hmm... I don't think she gets half of them... easy target, yep. Marilyn season should be banned... it's like shootin Bambi! M- You know I love you... ;-)
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Patrick  
#14 Posted : Monday, November 28, 2005 6:55:10 PM(UTC)
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I don't think she gets half of them
Ouch! :lol: She does get most of them :) finquant: Well it looks like you registry settings were reset and that your formula files were either moved or deleted ... I can't believe that the symbol file install would have caused all these problems ... Do you have a brother?(cf K) :D ... Just teasing ... Unfortunately at this poing I would look for a backup folder in C:\\Program Files\\Equis\\Metastock, If you have one copy it somewhere safe and let me know. But either way you should reinstall metastock, to at least get the standard indicators back. Patrick :mrgreen:
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finquant  
#15 Posted : Tuesday, November 29, 2005 5:46:40 AM(UTC)
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Hi, I just reinstalled it and everything is OK! I didn't have much of my own indicators/explorations so thats no problem even if I must write them again now.
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Marilyn  
#16 Posted : Tuesday, November 29, 2005 5:38:11 PM(UTC)
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Quote:
I don't think she gets half of them
I just sit in my little cubicle and snicker... :) Everyone here thinks I am craaaazy but that's ok - it keeps the timid at bay. :) M
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