Rank: Newbie
Groups: Registered, Registered Users, Subscribers
Joined: 7/6/2010(UTC)
Posts: 2
|
Monday 5th July was a holiday in the States, but the rest of the world had a trading day.
It is now 6th July, mid-way through the Asian trading day with Europe starting in a few hours, and we still have no Asian data for 5th July.
I understand it was a holiday, but Reuters is a global company. Was it not possible to have someone on duty to handle this, or else set up the computers to collect data automatically at pre-set times?
|
|
|
|
|
|
Rank: Advanced Member
Groups: Registered, Registered Users, Unverified Users
Joined: 9/13/2004(UTC)
Posts: 673
Location: Salt Lake City, UT
|
This issue is being looked into. Data collection is automatic and while our IT does have alarms set to notify them in case of server-related issues, data collection is a bit more complex / subjective and I am not sure it would be feasible to have alarms for an issue like this. I do apologize for any inconvenience that this caused.
|
|
|
|
|
|
Rank: Member
Groups: Registered, Registered Users
Joined: 3/22/2010(UTC)
Posts: 16
|
Thank you for posting this David, this has indeed been very frustrating.
|
|
|
|
|
|
| Users browsing this topic |
|
Guest (Hidden)
|
Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.
