Discussions
»
Product and Service Development
»
Data Related Questions
»
Asian end of day datalink data not updated on 12Jul2021
Rank: Member
Groups: Registered, Registered Users, Subscribers
Joined: 10/1/2006(UTC)
Posts: 17
Thanks: 3 times
Was thanked: 1 time(s) in 1 post(s)
|
Several Asian markets like Japan, HongKong, Singapore, Australia end of day market were not updated today on 12July2021. I'm not sure if this is problem at my computer or at Metastock end.
Can Metastock staff confirmed that there are no problems at your server end?
|
|
|
|
|
|
Rank: Advanced Member
Groups: Moderators, Registered, Registered Users, Subscribers
Joined: 10/8/2010(UTC)
Posts: 1,959
Thanks: 91 times
Was thanked: 155 time(s) in 150 post(s)
|
Originally Posted by: teachme  Several Asian markets like Japan, HongKong, Singapore, Australia end of day market were not updated today on 12July2021. I'm not sure if this is problem at my computer or at Metastock end.
Can Metastock staff confirmed that there are no problems at your server end?
Hello, It does appear that certain exchange data is unavailable on our servers, so this is not a problem on your end. The issue has been reported to our data team. It does look like Australian data is available at the present time. I apologize for any inconvenience this may have caused and will add another reply once we have further information or the issue has been resolved.
|
|
|
|
|
|
Rank: Member
Groups: Registered, Registered Users, Subscribers
Joined: 10/1/2006(UTC)
Posts: 17
Thanks: 3 times
Was thanked: 1 time(s) in 1 post(s)
|
Originally Posted by: MS Support Originally Posted by: teachme Several Asian markets like Japan, HongKong, Singapore, Australia end of day market were not updated today on 12July2021. I'm not sure if this is problem at my computer or at Metastock end.
Can Metastock staff confirmed that there are no problems at your server end?
Hello, It does appear that certain exchange data is unavailable on our servers, so this is not a problem on your end. The issue has been reported to our data team. It does look like Australian data is available at the present time. I apologize for any inconvenience this may have caused and will add another reply once we have further information or the issue has been resolved.
Thanks for your confirmation. This is bad. I need to analyze and process the data before market opens next day. It is late at night now and the data is not updated yet.
|
|
|
|
|
|
Rank: Advanced Member
Groups: Moderators, Registered, Registered Users, Subscribers
Joined: 10/8/2010(UTC)
Posts: 1,959
Thanks: 91 times
Was thanked: 155 time(s) in 150 post(s)
|
Originally Posted by: teachme Originally Posted by: MS Support Originally Posted by: teachme Several Asian markets like Japan, HongKong, Singapore, Australia end of day market were not updated today on 12July2021. I'm not sure if this is problem at my computer or at Metastock end.
Can Metastock staff confirmed that there are no problems at your server end?
Hello, It does appear that certain exchange data is unavailable on our servers, so this is not a problem on your end. The issue has been reported to our data team. It does look like Australian data is available at the present time. I apologize for any inconvenience this may have caused and will add another reply once we have further information or the issue has been resolved.
Thanks for your confirmation. This is bad. I need to analyze and process the data before market opens next day. It is late at night now and the data is not updated yet.
Hi again, I apologize for the problem experienced. The issue should be resolved, but if you encounter any further data collection issues please let me know.
|
 1 user thanked MS Support for this useful post.
|
|
|
|
| Users browsing this topic |
|
Guest (Hidden)
|
Discussions
»
Product and Service Development
»
Data Related Questions
»
Asian end of day datalink data not updated on 12Jul2021
Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.
