Rank: Newbie
Groups: Registered, Registered Users, Unverified Users
Joined: 8/10/2005(UTC)
Posts: 8
Location: Australia
Thanks: 1 times
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Hi, I've tried ringing, emailing and chat with support for a week but have not been able to reach anyone through any lines of communication.
Is there actually anyone there??
Regards.
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Rank: Advanced Member
Groups: Registered, Registered Users, Subscribers, Unverified Users
Joined: 10/28/2004(UTC)
Posts: 3,111
Location: Perth, Western Australia
Was thanked: 16 time(s) in 16 post(s)
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You could try contacting someone more local...
wabbit [:D]
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Rank: Advanced Member
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Joined: 2/2/2007(UTC)
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Hi Chris, Between the release of MetaStock 12 and the effects of Hurricane Sandy, our support department has been beyond busy. We realize the waits are long and apologize up front - our support department is working through calls, emails and chats as fast as they can. While I can't promise, typically calling around 3pm and 5pm MT is a good time (22:00 GMT). In fact right now the lines are quiet. I would recommend phone or chat as your best options: Phone: +1 (801) 265-9998 Chat: https://www.metastock.com/supportchatrgds, Katie
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Rank: Newbie
Groups: Registered, Registered Users, Unverified Users
Joined: 8/10/2005(UTC)
Posts: 8
Location: Australia
Thanks: 1 times
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Cool, I figured that may be the issue, I've got an deactivation issue....
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