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Raudaschl  
#1 Posted : Sunday, August 8, 2010 2:36:27 AM(UTC)
Raudaschl

Rank: Newbie

Groups: Registered, Registered Users
Joined: 8/8/2010(UTC)
Posts: 1

Hello everyone. I wonder if somebody can help me. I have purchased the RTD European Stocks & Mutual Funds M for metastock. I am sorry to disturb you but I have been experiencing problems downloading any of the data. I have followed the instructions in your emails; agreeing to the terms and conditions, downloading the permissions file for the downloader 10.1, entering the correct username and password. I further created a security file for the LSE (london stock exchange). When running the data download the username and password and valid, and a search in done for all symbols. However, I continue to receive a message that no data was received and that there is "no data for the request parameters". Could anyone please advise on my problem. Thanks for your time. Ad
johnl  
#2 Posted : Sunday, August 8, 2010 7:44:45 PM(UTC)
johnl

Rank: Advanced Member

Groups: Registered, Registered Users
Joined: 11/7/2005(UTC)
Posts: 602

What does the symbol you are trying to download look like?
US:IBM (search) isn't IBM (download). At least it wasn't the last time I tried both.
IBM downloads but US:IBM doesn't is what I concluded.



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