Rank: Newbie
Groups: Registered, Registered Users Joined: 8/15/2009(UTC) Posts: 4
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Hi
I am trying to download the data for the US market for the past 10 years by sector and the downloader is crashing again and again. I thought the data is too much so reduce to one sector by secor and still keep on crashing
I could see in the event viewer that qcenter is crashing again and again with the following error.
System Windows XP pro with Service Pack 3
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 9/2/2009
Time: 4:51:11 PM
User: N/A
Computer: IMOHAN
Description:
Faulting application qcenter.exe, version 11.0.0.0, faulting module kernel32.dll, version 5.1.2600.5781, fault address 0x00012afb.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 71 63 65 ure qce
0018: 6e 74 65 72 2e 65 78 65 nter.exe
0020: 20 31 31 2e 30 2e 30 2e 11.0.0.
0028: 30 20 69 6e 20 6b 65 72 0 in ker
0030: 6e 65 6c 33 32 2e 64 6c nel32.dl
0038: 6c 20 35 2e 31 2e 32 36 l 5.1.26
0040: 30 30 2e 35 37 38 31 20 00.5781
0048: 61 74 20 6f 66 66 73 65 at offse
0050: 74 20 30 30 30 31 32 61 t 00012a
0058: 66 62 0d 0a fb..
Is anybody having the same issue. is there any downtime they notify the users and how about extending the days we are not able to download the data? I am sure they will not be late chraging us every month.
Indee
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Rank: Advanced Member
Groups: Registered, Registered Users, Unverified Users Joined: 9/13/2004(UTC) Posts: 673 Location: Salt Lake City, UT
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Unfortunately the kernel32.dll is a very generic error. It could mean that the QCenter.exe itself has become damaged or corrupted. Personally I would recommend reinstalling the software (you may want to uninstall/delete the C:\Program Files\Equis he DownLoader folder first).
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