"The online vendor account is not configured properly or does not support...

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"The online vendor account is not configured properly or does not support this feature." - "The online vendor account is not configured properly or does not support this feature."

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lovehealth		#1 Posted : Sunday, June 29, 2008 10:01:41 AM(UTC)
Rank: Newbie Groups: Registered, Registered Users Joined: 6/29/2008(UTC) Posts: 2		Hi! :-) I'm a newbie who is eager to get started. I signed up online for MetaStock EOD yesterday, and promptly received both the license key and an email with the activation code. I downloaded and installed the MetaStock software....and all was good up to the point where MetaStock asked me to logon (via the Logon window popup). I entered (and reentered) what I believe is the proper user name and password (same ones I successfully used to logon to the MetaStock website in order to check my account status). No luck logging on to the MetaStock software, however. This is the error message that repeats every time I try. "The online vendor account is not configured properly or does not support this feature." Any help will be sincerely and genuinely appreciated. Thank you! CHEERS! D


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lovehealth		#2 Posted : Monday, June 30, 2008 9:38:12 AM(UTC)
Rank: Newbie Groups: Registered, Registered Users Joined: 6/29/2008(UTC) Posts: 2		Problem solved via live chat with MetaStocks rep......thank you! (I was using the wrong "user ID") CHEERS! D


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piriya		#3 Posted : Sunday, August 24, 2014 7:02:36 PM(UTC)
Rank: Newbie Groups: Registered, Registered Users Joined: 3/10/2014(UTC) Posts: 3		Please share with us how it was resolved, I am kind of in the same problem here.


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MS Support		#4 Posted : Monday, August 25, 2014 10:38:24 AM(UTC)
Rank: Advanced Member Groups: Moderators, Registered, Registered Users, Subscribers Joined: 10/8/2010(UTC) Posts: 1,960 Thanks: 92 times Was thanked: 155 time(s) in 150 post(s)		This message primarily occurs if the Reuters DataLink User ID / Password is incorrect. This may also occur if the Port is not set properly or there is a problem with the billing on the account.


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