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don1235  
#1 Posted : Wednesday, November 28, 2007 10:45:19 PM(UTC)
don1235

Rank: Newbie

Groups: Registered, Registered Users
Joined: 11/29/2007(UTC)
Posts: 1

Operating Sys: Windows XP

I am using Metastock Version 9. And Downloader Version 9.

After upgrading to Downloader 10.1 without uninstalling Downloader Version 9, I have problem downloading the daily price data.

No Data Recieved was what Reuters Datalink said.

I suspect it could be a symbol problem as many unknown symbols were reported during the downloading.

I also couldn't update the Symbol files.

It is not a network or firewall problem.

Running The DownLoader 10.1
Symbol101.exe

also couldn't solve the problem.


alphateam  
#2 Posted : Sunday, December 2, 2007 7:18:21 AM(UTC)
alphateam

Rank: Advanced Member

Groups: Registered, Registered Users, Unverified Users
Joined: 3/25/2005(UTC)
Posts: 90
Location: London

As a first step, run Downloader - Tools - Test to check all the files in your Metastock directory. It should flag problems with invalid data fields.

Also run a diskscan - Windows - Accessories - System tools - Disk Cleanup.

I also advise getting Systemsuite from V-Com/Avanquest to clean your disk and registry etc.

Then repeat download.

rgs

alphateam

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