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i am encountering the same problem posted back in december dealing with file msxml4.dll. my system is win 2000 pro, and i am wondering if anyone has a solution, other than reloading the operating system. i have asked support, but have yet to get a response. i was able to load on a an xp pro computer, and then copied the dll form that machine to the machine with the problem, with no success.
thanks,
:?:
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Rank: Advanced Member
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Hi ghyelde-
Welcome to the forum!
If your last interface with support services was in December, you need to give them a call back and update them with details of the problem and what you've already tried to do to fix it yourself since that time.
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Rank: Newbie
Groups: Registered, Registered Users
Joined: 4/1/2006(UTC)
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actually my first communication (e-mail) was thursday night, and they did not get back to me friday. the december post i am referring to was on this forum but another member encountered the same problem -- i try to use available resources before i go to support. his solution was an operating system re-install. i would really not like to go through this!
do you suggest telephone versus e-mail?
thanks for your note. glenn
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Rank: Advanced Member
Groups: Registered, Registered Users
Joined: 3/19/2005(UTC)
Posts: 2,995
Was thanked: 14 time(s) in 10 post(s)
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I think so. I mean, you have given it a go with the peer-to-peer route and that hasn't panned out in 3 months. It seems important enough to spend some time getting it straightened out once and for all.
That's my 0.02.
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