logo
Welcome Guest! To enable all features please Login or Register.

Notification

Icon
Error

Options
Go to last post Go to first unread
PTJim  
#1 Posted : Thursday, January 3, 2019 9:08:38 PM(UTC)
PTJim

Rank: Advanced Member

Groups: Registered, Registered Users, Subscribers
Joined: 5/10/2006(UTC)
Posts: 252

Thanks: 11 times
Was thanked: 9 time(s) in 6 post(s)

Where do I go to report and get fixed the Downloader's Volume data for symbol RIG?  Average volume is around 15 million shares/day - Downloader is reporting about 250,000 and it's messing with my charts bigtime.

MS Support  
#2 Posted : Friday, January 4, 2019 3:36:44 PM(UTC)
MS Support

Rank: Advanced Member

Groups: Moderators, Registered, Registered Users, Subscribers
Joined: 10/8/2010(UTC)
Posts: 1,960

Thanks: 92 times
Was thanked: 155 time(s) in 150 post(s)
Originally Posted by: PTJim Go to Quoted Post

Where do I go to report and get fixed the Downloader's Volume data for symbol RIG?  Average volume is around 15 million shares/day - Downloader is reporting about 250,000 and it's messing with my charts bigtime.

Hello,

The old DownLoader (11 and prior) truncates the last 2 digits from volume data. I believe there were technical limitations for this. The updated Downloader that comes with the latest version of MetaStock (DataLink subscribers can also get a standalone version of the new DownLoader) does not truncate the values.

If this does not appear to be the issue, Technical Support should be able to assist in identifying the problem. They can be reached via the contact information at - https://www.metastock.com/company/contact.aspx

Users browsing this topic
Guest (Hidden)
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.