Rank: Advanced Member
Groups: Registered, Registered Users, Unverified Users Joined: 2/8/2013(UTC) Posts: 40
Was thanked: 6 time(s) in 4 post(s)
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Hi everyone,
I have just installed MS pro 13, everything is working fine except for the system tester. Whenever I try to open it I get this message:
"The system tester encountered an error while opening
its central file. A repair was attempted, but proved unsucessful.
Please contact support for assistance with this issue."
Thanks for your help
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Rank: Advanced Member
Groups: Moderators, Registered, Registered Users, Subscribers Joined: 10/8/2010(UTC) Posts: 1,960
Thanks: 92 times Was thanked: 155 time(s) in 150 post(s)
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Hello,
We may need to try and copy the ST_DATA.MDB file from a clean location and move it into the Formulas directory:
C:\Program Files (x86) homson Reuters\Eikon\4.0.20205.2\Bin
You should have a clean ST_DATA file in the folder path above (or something similar to the path above). You can right-click on this file and choose Copy, then:
Browse to - C:\Users\(Windows.Username)\App Data\Local homson Reuters\MetaStock\13.0\Formulas and Paste the file in here. Try starting the System Tester again.
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Rank: Advanced Member
Groups: Registered, Registered Users, Unverified Users Joined: 2/8/2013(UTC) Posts: 40
Was thanked: 6 time(s) in 4 post(s)
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Thanks you very much! The problem is solved.
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