When exactly does the error message show? By the fact you attached the image, you are able open two charts simultaneously. Are they in a layout, or are they opened separately? Are the on a common template, or is each chart on a different template? Have you tried rebuilding each chart from scratch (it can be painful, but it works sometimes)? Have you tired saving each chart as a new template, then opening each chart with the new template, just in case it is something on the old template that has gone awry? These are just some initial suggestions... Perhaps you could give a little more information about what you think is causing the error to trigger. What are you do immediately before the error message pops up? Is it the same each time? wabbit :D

Wabbit / John, Thanks for trying to help me in fixing the problem. Well, here are some additional information:- 1) The 2 graphs are stored in a layout. Each time, I recall the layout and then displaying the 2 graphs. 2) The two graphs are not in common template. Actally, I have not stored any of them into a template cos each of them is dispaying 2 securities, I am not sure if I can recalling the graph properly by using templates. 3) Operating system : XP professional 4) Well, I didn't do anything special before the error message pops up. I am not aware of anything causing the problem. 5) I noramlly can open the graphs properly and MS can run / update the data properly for a few minutes. After, perhaps 5 to 10 mins, the error message pops up. 6) I have just installed GV dll, but I don't think it causes the problem. 7) I do use another internet quoting software. Well, I have been using them (the internet quoting software and MS) side by side for months and no such problem was founded, if yes just very occassional. 8) I am not sure if it relates to the "fast market" that may require quicker update and intensive CPU utilization. Again, I don't think it is the main cause. Sometimes, during the fast market, there is a pop up message from MS saying the it has difficulty in updating the data due to a lot of charts are opening and complexity of formulae, expert advisors. Normally, I open either 2 charts as previously posted or 3 charts on a security with 3 intraday time-frame, e.g. 1 min, 5 min and 15 min, each with quite a number of indicators.... Hope you can help me in figuring out the problem. sa

StorkBite, Thanks for your input! Apparently, there is no such files on the folder that MS opens the charts which I've been experiencing problem..... may need to find out other possible causes sa

That's a lot of data to update.. two 1-min charts in your layout... have you tried something in a higher timeframe to see if you get the same message? e.g., two 5-min charts. Maybe it's a bandwidth issue?

StorkBite, Thanks for your advices. I have tried a higher timeframe, two 5-min charts, it appears to be a bit better (running longer in time, not sure if it really improves) but the message comes again. Wabbit, Thanks for your advices too! My computer spec is: P4 CPU 2.53 GHz, 1 GB ram Data connection speed: 689.2 kbps (download), 256.72 kbps (upload) tested by http://www.abeltronica.c...pt/?idioma=uk&newlang=uk 721.2 kbps tested by http://reviews.cnet.com/...ID=&ISPNAME=&&kbps=721.2 Actually, I have tried changing the windows priority for MS, it didn't work to eliminate the error message and MS is required to shut down from time to time. I will try to do as you suggested to shut down all other processes and try to bring others up to see the difference. sa

Dude I don't tick trade :mad: I just look at the tick chart right before entering or exiting a position :P Plus I don't get killed, I'm too good for that :shades: :crylol:

StorkBite, One thing has not mentioned clearly though..... the internet speed test websites are in UK or US(?) which is overseas to me as I am staying in HK... the connection speed with my data provider may be much faster... I couldn't find a local speed test website to conduct the test.... but my feeling is that it is not the key reason as I have another real time quote which can run smoothly with 13 tabs (they can it tabs, similar to layouts in MS) and 5 other pages..... each tabs with 3 charts in different time frames (e.g. 1-min, 5-min & 15-min), with a similar set of indicators attached as MS does for each chart, around 8 indications, but without expert advisor attached.... the program is running smoothly and data is consistantly faster than MS as you may not believe it.... additional information can be referred to .... http://forum.equis.com/viewtopic.php?p=18220#18220 hope you can help me to fix it, I can accept MS running perhaps not very smoothly, but not shutting down in every 10-15 mins..... sa