Rank: Newbie
Groups: Registered, Registered Users, Subscribers
Joined: 11/29/2005(UTC)
Posts: 6
|
Running WinXP SP2
I get most of the way through the install and it has some problem with msxml4.dll. The installer immediately closes after I click "OK" on the error message.
The error is as follows:
"An error occurred during the move data process: -119
Component Microsoft Shared DLLs
File Group: Microsoft Shared DLLS - Self Reg
File: C:\\WINDOWS\\system32\\msxml4.dll"
I am trying to install the MetaStock Pro 9.1 Qcharts Sub. version. I am totally baffled after hours of trying to find a fix, any help or suggestions appreciated.
Thanks
|
|
|
|
|
|
Rank: Advanced Member
Groups: Registered, Registered Users, Subscribers
Joined: 9/8/2004(UTC)
Posts: 2,266
Was thanked: 1 time(s) in 1 post(s)
|
If I remember correctly "An error occurred during the move data process: -119 " is either you do not have rights to delete/write in a folder or the file is corrupted ... Make sure you are logged on with admin privileges and if you are go to C:\\WINDOWS\\system32\\ rename the file msxml4.dll to msxml4.dll.backup and try to reinstall.
Patrick :mrgreen:
|
|
|
|
|
|
Rank: Newbie
Groups: Registered, Registered Users, Subscribers
Joined: 11/29/2005(UTC)
Posts: 6
|
I've tried what you said and then some. I've since emailed support and have been trying out their suggestions; however, the issue is still unresolved.
So, additional suggestions are welcome at this point. Hoping someone who had a problem like this might pop in and knock my socks off with a solution.
Thanks
|
|
|
|
|
|
Rank: Advanced Member
Groups: Registered, Registered Users, Subscribers
Joined: 9/8/2004(UTC)
Posts: 2,266
Was thanked: 1 time(s) in 1 post(s)
|
Hold on to your socks :D
regsvr32 C:\\Windows\\System32\\atl.dll"
You will get a dialog saying Succeeded or Failed. If the message says succeeded, re-install MetaStock. If the message says failed, contact Support with the message as to why it failed.
If you are not running XP, try the following.
1. Use Start | Search to search for ATL.DLL (it will likely show up in the System or System32 folder)
2. Make note of the path to its location (it will likely show up C:\\Windows\\System or perhaps C:\\WINNT\\System32)
3) Click Start
4) Choose Run
5) Type "regsvr32 c:\\Windows\\System32\\atl.dll" (modify this path as appropriate, do not include the quote marks)
6) Click OK, or hit Enter
If you cannot locate this file, contact support and we can send you Microsoft’s ATL installer, which will place the file into your system and register it, you can then re-install MetaStock.
The above steps can also be done by going into c:\\Windows\\System32 (or the appropriate path for your operating system version) and double click on atl.dll, if it comes up with the Open With dialog, browse to c:\\Windows\\System32 and select regsvr32.exe
If the error is pointing do a different file, similar to the following:
Component MetaStock\\MetaStock-Executable
File Group: MetaStock COM files
File: C:\\Windows\\System32\\msxml4.dll
Contact Support for further instructions. You may need to reinstall Microsoft’s XML 3 and 4.
[/quote wrote:
Patrick :mrgreen
|
|
|
|
|
|
Rank: Advanced Member
Groups: Registered, Registered Users, Subscribers
Joined: 9/8/2004(UTC)
Posts: 2,266
Was thanked: 1 time(s) in 1 post(s)
|
I guess in your case you should click on start run and type:
regsvr32 c:\\Windows\\System32\\msxml4.dll and click on ok, let me know what happens.
Patrick :mrgreen:
|
|
|
|
|
|
Rank: Newbie
Groups: Registered, Registered Users, Subscribers
Joined: 11/29/2005(UTC)
Posts: 6
|
Gave it a try, still and got an error from trying that
"DllRegisterServer in c:\\windows\\system32\\msxml4.dll failed.
Return code was: 0x80070005"
Tried reinstalling the MSXML 4.0 SP2 which contains that offending .dll. Install worked but problem still the same with registering the .dll and the MetaStock install.
While I was searching around the Microsoft site, I found an MSXML 6.0. Installed it, did not help the MetaStock install and I really have no way of knowing if it is properly setup. BUT, I tried the regsvr32 on the msxml6.dll for comparison and got the same error. Eventhough I am running with administrator priviledges, I'll bet there is some nit-picky permission causing me grief somewhere. Just seems weird I would run into this type of problem now and I've had the computer for almost a year.
Thanks
Luger
|
|
|
|
|
|
Rank: Advanced Member
Groups: Registered, Registered Users, Subscribers
Joined: 9/8/2004(UTC)
Posts: 2,266
Was thanked: 1 time(s) in 1 post(s)
|
For the hell of it what happens if you try start run, this : regsvr32 -u c:\\Windows\\System32\\msxml4.dll
Patrick :mrgreen:
|
|
|
|
|
|
Rank: Newbie
Groups: Registered, Registered Users, Subscribers
Joined: 11/29/2005(UTC)
Posts: 6
|
I've tried that too, says it works. Message box is same as first line of error message but says, succeeded at the end instead of failed, no second line. Did that when uninstalling/reinstalling the MSXML 4.0 SP2 for the 5th time....lol
|
|
|
|
|
|
Rank: Advanced Member
Groups: Registered, Registered Users, Subscribers
Joined: 9/9/2004(UTC)
Posts: 107
Location: Salt Lake City, UT
|
I understand you spoke with Support again, have you successfully installed MetaStock yet?
regards
Doc
|
|
|
|
|
|
Rank: Newbie
Groups: Registered, Registered Users, Subscribers
Joined: 11/29/2005(UTC)
Posts: 6
|
I am going to do a reformat/reinstall of Windows XP. I have just been backing everything up and getting all the most recent driver installers, etc. onto my second harddrive so that the OS install can go smoothly. Hopefully, I will have time to get it done tonight or tomorrow and will let you know how things went as soon as I have attempted to install MetaStock again.
Thanks,
Luger
|
|
|
|
|
|
Rank:: Advanced Member
Groups: Registered, Registered Users
Joined: 11/7/2005(UTC)
Posts: 602
|
You might try installing in "SAFE MODE". This only installs a few microsoft pgms so may work if conflicts with open pgms
is the problem. It has worked for me in the past. Use windows help to see how you boot in "safe mode".
|
|
|
|
|
|
Rank: Newbie
Groups: Registered, Registered Users, Subscribers
Joined: 11/29/2005(UTC)
Posts: 6
|
Got my OS reinstall done and MetaStock installed smoothly. Can't say that I ever want to have to do another OS reinstall again, since Windows Update corrupted my installs the first 4 times when I was applying patches. But, everything is looking good now and I am ready to dive into MetaStock over the weekend to get myself familiarized.
Thanks
Luger
|
|
|
|
|
|
Rank:: Advanced Member
Groups: Registered, Registered Users
Joined: 11/7/2005(UTC)
Posts: 602
|
An FYI:
XP has a system restore function that "restores" your operating system to a previous date, good for backing out
"bad installs" and viruses, etc.
go: start/all programs/accessories/system tools/system restore
create a restore point before you "do something major" or play with the registery or get you system "stable".
Is really works too.
|
|
|
|
|
|
| Users browsing this topic |
|
Guest (Hidden)
|
Forum Jump
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.
