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dieselpr  
#1 Posted : Monday, October 10, 2005 5:32:44 PM(UTC)
dieselpr

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Hey Patrick, Any chance you guys have the ICE Patch or link for version of ICE before Version 6. When ICE released Version 6 all other version became out of date unless you got the new patch. I tried emailing support over there a few times but I got no reply. Just as I expected!
Patrick  
#2 Posted : Monday, October 10, 2005 5:34:12 PM(UTC)
Patrick

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I don't know, I iwll try to find out, someone in support might have it :D
Marilyn  
#3 Posted : Monday, October 10, 2005 5:50:09 PM(UTC)
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Version 6??? I thought we were selling version 2.5.... Let me check. M
Marilyn  
#4 Posted : Monday, October 10, 2005 5:52:00 PM(UTC)
Marilyn

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Oh.... 2.6 now... We have an upgrade SKU... not sure about pricing and such... Give me a couple of minutes. M
dieselpr  
#5 Posted : Monday, October 10, 2005 10:41:50 PM(UTC)
dieselpr

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Yes I was asking about the patch for 2.5 and lower. The new version 2.6 make ICE unuseble with 2.5 without the Patch. The support at ICE wouldn't email me back.
Marilyn  
#6 Posted : Monday, October 10, 2005 10:45:15 PM(UTC)
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I have a call into them too! :) Holding my breath..... I will be right back!
Marilyn  
#7 Posted : Monday, October 10, 2005 11:01:26 PM(UTC)
Marilyn

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Ok - I got info! You can get the upgrade from us... here is the pricing.. From pre-2.5 to 2.6, $99.00 From 2.5 to 2.6, $79.00 Can't do it online because I haven't set it up on the website yet... :) 1 800 882 3040 :) M This includes the FREE 1 hour training CD.
StorkBite  
#8 Posted : Tuesday, October 11, 2005 12:28:31 AM(UTC)
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Hey M, sounds like Diesel is just wanting to continue using 2.5.... not upgrade. I sent an email to support@adaptick.com too. If I hear back, I'll post it here. If you hear back D, post it here. We'll figure it out.
Patrick  
#9 Posted : Tuesday, October 11, 2005 2:08:47 AM(UTC)
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Well I don't know the details but apparently there is no patch to 2.5 you have to upgrade to 2.6 ... Well I don't have all the details and I'm not a 100% sure but if it is true as a individual I think it is b****** but working for equis I guess I can't say it :? :D
dieselpr  
#10 Posted : Tuesday, October 11, 2005 3:51:09 AM(UTC)
dieselpr

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Hey Gents, I only wanted to continue with my current version of ICE. I really don't want an upgrade I just wanted to see if he cut everyone off or not. I guess that how he keep his customers coming back for more.
Marilyn  
#11 Posted : Tuesday, October 11, 2005 4:26:56 AM(UTC)
Marilyn

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Hey Diesel... I will check in the am... honestly haven't heard about a patch but I will hunt out an answer... :) M
Marilyn  
#12 Posted : Tuesday, October 18, 2005 5:13:52 PM(UTC)
Marilyn

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Alright... I just saw John Slauson wandering through so I asked him about this problem. He says that he is releasing a patch that will fix this problem... hopefully by end of week. He says to watch the ICE wizard downloads page (not exactly sure where that is...) in MetaStock and there will be a BIG link there for a patch. BTW - this issue will probably affect Pro FX users too... Sorry it took so long... :) Marilyn
dieselpr  
#13 Posted : Tuesday, October 18, 2005 6:53:40 PM(UTC)
dieselpr

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Thanks Marilyn is it possible to post the patch some where here on the forum?
Marilyn  
#14 Posted : Tuesday, October 18, 2005 8:01:59 PM(UTC)
Marilyn

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Heck yeah! I will post it when I get my hands on it! Unless someone else beats me to it! :) M
dieselpr  
#15 Posted : Wednesday, October 19, 2005 1:26:57 AM(UTC)
dieselpr

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Thanks Again Marilyn that would be a big help :D PS You must have the luck of the Irish to have caught John "go figure" might want to ask the guy why he never answer emails :wink: j/k
Marilyn  
#16 Posted : Wednesday, October 19, 2005 2:00:30 AM(UTC)
Marilyn

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Yeah - well I only had him for a sec... he was talking to someone else and I butted into their conversation and nailed him about the patch... he left right after that... :oops: I think I am scary!!! :angel:
dieselpr  
#17 Posted : Thursday, October 27, 2005 6:37:47 PM(UTC)
dieselpr

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Marilyn, Any word on the Patch for ICE yet is it a dead issue? I still haven't heard back for the guy... :(
StorkBite  
#18 Posted : Thursday, October 27, 2005 7:56:27 PM(UTC)
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I never heard back either Diesel. It's not just you.
Marilyn  
#19 Posted : Thursday, October 27, 2005 8:00:16 PM(UTC)
Marilyn

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Me neither.... :cry: I will call again! Is there any link from the ICE window??
StorkBite  
#20 Posted : Thursday, October 27, 2005 8:25:03 PM(UTC)
StorkBite

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The only link I have is: support@adaptick.com. That's all that's in the documentation too.
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