Rank: Advanced Member
Groups: Registered, Registered Users Joined: 4/27/2005(UTC) Posts: 130
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Hey Patrick,
Any chance you guys have the ICE Patch or link for version of ICE before Version 6. When ICE released Version 6 all other version became out of date unless you got the new patch. I tried emailing support over there a few times but I got no reply. Just as I expected!
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Rank: Advanced Member
Groups: Registered, Registered Users, Subscribers Joined: 9/8/2004(UTC) Posts: 2,266
Was thanked: 1 time(s) in 1 post(s)
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I don't know, I iwll try to find out, someone in support might have it :D
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Rank: Advanced Member
Groups: Registered, Registered Users, Subscribers Joined: 9/10/2004(UTC) Posts: 863 Location: Salt Lake City, UT
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Version 6??? I thought we were selling version 2.5.... Let me check.
M
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Rank: Advanced Member
Groups: Registered, Registered Users, Subscribers Joined: 9/10/2004(UTC) Posts: 863 Location: Salt Lake City, UT
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Oh.... 2.6 now...
We have an upgrade SKU... not sure about pricing and such... Give me a couple of minutes.
M
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Rank: Advanced Member
Groups: Registered, Registered Users Joined: 4/27/2005(UTC) Posts: 130
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Yes I was asking about the patch for 2.5 and lower. The new version 2.6 make ICE unuseble with 2.5 without the Patch. The support at ICE wouldn't email me back.
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Rank: Advanced Member
Groups: Registered, Registered Users, Subscribers Joined: 9/10/2004(UTC) Posts: 863 Location: Salt Lake City, UT
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I have a call into them too! :) Holding my breath..... I will be right back!
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Rank: Advanced Member
Groups: Registered, Registered Users, Subscribers Joined: 9/10/2004(UTC) Posts: 863 Location: Salt Lake City, UT
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Ok - I got info! You can get the upgrade from us... here is the pricing..
From pre-2.5 to 2.6, $99.00
From 2.5 to 2.6, $79.00
Can't do it online because I haven't set it up on the website yet... :)
1 800 882 3040
:) M
This includes the FREE 1 hour training CD.
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Rank: Advanced Member
Groups: Registered, Registered Users Joined: 3/19/2005(UTC) Posts: 2,995
Was thanked: 14 time(s) in 10 post(s)
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Hey M, sounds like Diesel is just wanting to continue using 2.5.... not upgrade. I sent an email to support@adaptick.com too. If I hear back, I'll post it here. If you hear back D, post it here. We'll figure it out.
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Rank: Advanced Member
Groups: Registered, Registered Users, Subscribers Joined: 9/8/2004(UTC) Posts: 2,266
Was thanked: 1 time(s) in 1 post(s)
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Well I don't know the details but apparently there is no patch to 2.5 you have to upgrade to 2.6 ... Well I don't have all the details and I'm not a 100% sure but if it is true as a individual I think it is b****** but working for equis I guess I can't say it
:? :D
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Rank: Advanced Member
Groups: Registered, Registered Users Joined: 4/27/2005(UTC) Posts: 130
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Hey Gents,
I only wanted to continue with my current version of ICE. I really don't want an upgrade I just wanted to see if he cut everyone off or not. I guess that how he keep his customers coming back for more.
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Rank: Advanced Member
Groups: Registered, Registered Users, Subscribers Joined: 9/10/2004(UTC) Posts: 863 Location: Salt Lake City, UT
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Hey Diesel... I will check in the am... honestly haven't heard about a patch but I will hunt out an answer...
:) M
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Rank: Advanced Member
Groups: Registered, Registered Users, Subscribers Joined: 9/10/2004(UTC) Posts: 863 Location: Salt Lake City, UT
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Alright... I just saw John Slauson wandering through so I asked him about this problem. He says that he is releasing a patch that will fix this problem... hopefully by end of week. He says to watch the ICE wizard downloads page (not exactly sure where that is...) in MetaStock and there will be a BIG link there for a patch.
BTW - this issue will probably affect Pro FX users too...
Sorry it took so long... :) Marilyn
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Rank: Advanced Member
Groups: Registered, Registered Users Joined: 4/27/2005(UTC) Posts: 130
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Thanks Marilyn is it possible to post the patch some where here on the forum?
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Rank: Advanced Member
Groups: Registered, Registered Users, Subscribers Joined: 9/10/2004(UTC) Posts: 863 Location: Salt Lake City, UT
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Heck yeah! I will post it when I get my hands on it! Unless someone else beats me to it! :) M
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Rank: Advanced Member
Groups: Registered, Registered Users Joined: 4/27/2005(UTC) Posts: 130
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Thanks Again Marilyn that would be a big help :D
PS You must have the luck of the Irish to have caught John "go figure" might want to ask the guy why he never answer emails :wink: j/k
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Rank: Advanced Member
Groups: Registered, Registered Users, Subscribers Joined: 9/10/2004(UTC) Posts: 863 Location: Salt Lake City, UT
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Yeah - well I only had him for a sec... he was talking to someone else and I butted into their conversation and nailed him about the patch... he left right after that... :oops: I think I am scary!!! :angel:
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Rank: Advanced Member
Groups: Registered, Registered Users Joined: 4/27/2005(UTC) Posts: 130
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Marilyn,
Any word on the Patch for ICE yet is it a dead issue? I still haven't heard back for the guy... :(
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Rank: Advanced Member
Groups: Registered, Registered Users Joined: 3/19/2005(UTC) Posts: 2,995
Was thanked: 14 time(s) in 10 post(s)
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I never heard back either Diesel. It's not just you.
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Rank: Advanced Member
Groups: Registered, Registered Users, Subscribers Joined: 9/10/2004(UTC) Posts: 863 Location: Salt Lake City, UT
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Me neither.... :cry:
I will call again! Is there any link from the ICE window??
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Rank: Advanced Member
Groups: Registered, Registered Users Joined: 3/19/2005(UTC) Posts: 2,995
Was thanked: 14 time(s) in 10 post(s)
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