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chrisdr22  
#1 Posted : Wednesday, August 29, 2018 2:58:13 AM(UTC)
chrisdr22

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Hi,

After applying the update, MS16 failed to load with the error popup (from memory) "failed to load: metastockresources120EN.dll.

It still failed to run after a reboot and no sign of the missing DLL in the MS16 program directory.  I fixed it by uninstalling and reinstalling the update.  It is now up and running.

Christopher 

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MS Support on 8/29/2018(UTC)
MS Support  
#2 Posted : Wednesday, August 29, 2018 10:11:26 PM(UTC)
MS Support

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Originally Posted by: chrisdr22 Go to Quoted Post

Hi,

After applying the update, MS16 failed to load with the error popup (from memory) "failed to load: metastockresources120EN.dll.

It still failed to run after a reboot and no sign of the missing DLL in the MS16 program directory.  I fixed it by uninstalling and reinstalling the update.  It is now up and running.

Christopher 

Thank you for the update on this. This is something we have seen when installing the latest build without first uninstalling the previous build. We previously updated our My Downloads instructions to include uninstalling the prior version first, but I will pass this information along and see what we can do regarding this going forward.

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chrisdr22 on 8/30/2018(UTC)
chrisdr22  
#3 Posted : Thursday, August 30, 2018 1:41:21 AM(UTC)
chrisdr22

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If there are any install log files that would be useful to you, please let me know.  FYI: As I recall, the upgrade from MS15->MS16 didn't require to uninstall. 

BTW, I appreciate the update to the exploration screen, now its perfect!

Edited by user Thursday, August 30, 2018 1:45:04 AM(UTC)  | Reason: Not specified

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