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potsiea  
#1 Posted : Sunday, November 20, 2011 7:02:14 PM(UTC)
potsiea

Rank: Newbie

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Joined: 11/21/2011(UTC)
Posts: 2

I am having a problem with Metastock 11 EOD constantly crashing on a Windows 7 64bit platform. It used to work fine but now it crashes all the time. I am not having any problems with any other software so i don't think it is PC related.

I have uninstalled, deleted the directory and reinstalled it as the administrator to no avail. The crash is often triggered by closing the data window or moving the mouse on the screen (pretty common action that one)

Any ideas on what to do next?

Thanks in advance for any help


MS Support  
#2 Posted : Tuesday, November 22, 2011 10:42:30 AM(UTC)
MS Support

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First two things to try are:
1) turn off or User Account Control. This has cause several random issues in MetaStock
2) right-click in windows and select personalize. Turn off/disable any arrow themes you may be using.

If neither of those help, please contact support via phone or chat.
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