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kensho123  
#1 Posted : Thursday, July 5, 2018 12:31:27 AM(UTC)
kensho123

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Hi

Just upgraded from version 10 (forced to as old laptop died). 

When I apply a template to a chart it will not save as a smart chart. 

If I alter the chart by putting the same parameters as in the template it will save. 

Anyone experienced this with version 16?

MS Support  
#2 Posted : Thursday, July 5, 2018 5:41:10 PM(UTC)
MS Support

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Hi, One thing to keep in mind is that when you apply a template to an existing chart, it will not close the existing chart unless you have the "Replace Existing Chart" box checked within the Apply Template dialogue. So what can end up happening is the newly created chart is sitting on top of the old smart chart, and because the smart chart is already opened, the Save As Smart Chart on the new chart will fail. You can either close the original smart chart (and then you should be able to Save as Smart Chart on the new chart) or check the box to replace existing chart so that it automatically closes the existing chart for you as it opens the new one from the template.
thanks 1 user thanked MS Support for this useful post.
kensho123 on 7/5/2018(UTC)
kensho123  
#3 Posted : Thursday, July 5, 2018 11:28:59 PM(UTC)
kensho123

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Thank you very much.  That worked!

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