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steveng  
#1 Posted : Tuesday, March 15, 2016 12:16:26 PM(UTC)
steveng

Rank: Newbie

Groups: Registered Users, Subscribers
Joined: 11/16/2015(UTC)
Posts: 4

I have downloaded the latest update and now I get an error message of "Login Failed" before the software even starts up. Has anyone else experienced this?

MS Support  
#2 Posted : Tuesday, March 15, 2016 4:42:19 PM(UTC)
MS Support

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Joined: 10/8/2010(UTC)
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Hi, Which version of Windows are you running? Have you ensured it is fully up-to-date? You may also want to try stopping the automatic sign-in if you have this enabled (Start > All Programs > Thomson Reuters > Stop Automatic Sign-In).
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